Refund policy

At Stationeryworld, we want customers to feel confident when making a purchase. If you are not satisfied with your order, we offer a 30-day free return and refund policy.

Return Eligibility

To qualify for a return:

  • The return request must be submitted within 30 days after delivery

  • The item must be unused and in its original condition

  • The product should include its original packaging

  • Proof of purchase or order confirmation must be provided

Return Procedure

To initiate a return:

  1. Contact our support team by email.

  2. Provide your order number and the reason for the return request.

  3. Our team will provide detailed return instructions.

Refund Processing

Once the returned item is received and inspected, we will notify you regarding the status of your refund.

If approved:

  • Refunds will be issued to the original payment method

  • Processing may take 5–10 business days, depending on the payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact our support team as soon as possible so that we can resolve the issue promptly.